Channel Development Management Specialist
Job Title: Channel Management Specialist (Full-time)
Department: Channel Management Development ( C-G-01-01)
Location: Onsite (San Jose, CA)
Employment Type: Full Time ($25/h)

Position Summary:
ALLCPR (ALL of us should learn CPR) is a leading community emergency training network in North America, founded in Silicon Valley in 2022 by the USJ Education Group. ALLCPR specializes in CPR, BLS, and AED training as well as first aid products and service solutions for individuals, families, and corporate groups. Today, ALLCPR has grown into an internationally recognized brand in emergency training. It is an American Red Cross Primary Licensed Training Provider (PLTP) and an American Heart Association (AHA) Training Partner and was honored with the 2024 American Red Cross Achievement Award for its outstanding achievements in community emergency training.ALLCPR has established over 160 community emergency training centers across 35 U.S. states, supported by more than 200 full-time and part-time instructors. ALLCPR trains approximately 7,000 participants each month, with over 100,000 individuals trained to date.Through its proprietary AI Agent Management Platform, ALLCPR has achieved intelligent, end-to-end digital management—from registration and instruction to assessment and certification. The organization is also actively expanding into China, Canada, and Australia, advancing its global development strategy to build a truly international community emergency training ecosystem.
The Channel Management Specialist is a frontline executor of standardized operational workflows, ensuring that all site information, scheduling tasks, instructor coordination, and issue handling strictly follow the SOPs established by the Channel Operations Manager. This role maintains the day-to-day health of training sites, supports data accuracy, and ensures smooth class operations across assigned regions. This is a structured, process-driven role. Specialists help keep the entire ALLCPR site network running predictably and professionally, laying the operational foundation for national-scale growth.

Key Responsibilities:
Regional Operations Oversight: Manage daily scheduling, logistics, and communication for CPR training classes across assigned regions.
Instructor Coordination: Maintain instructor rosters, assign substitutes, and ensure classes are adequately staffed.
Venue Management: Oversee training site readiness, equipment availability, and facility compliance with safety standards.
Incident Resolution: Respond promptly to operational disruptions, double bookings, or emergencies to maintain smooth delivery.
Performance Reporting: Prepare weekly updates on class outcomes, instructor performance, and regional operational metrics.

Qualifications:
Education: Bachelor’s degree in operations, business management, communication, or any related field.
Experience: 1－3 years in logistics, coordination, or scheduling roles.
Technical Skills: Proficiency in Excel/Google Sheets and scheduling or CRM software.
Communication: Excellent interpersonal and conflict-resolution abilities.
Preferred Background: Prior work in healthcare, education, or multi-location operations management.

Key Attributes:
Calm and composed when managing multiple time-sensitive tasks.
Reliable and accountable with strong ownership of regional performance.
Effective communicator across diverse teams and instructors.
Quick problem-solver who maintains high operational standards.
Mission-driven and adaptable in a dynamic training environment.

联系时请一定说明是在旧金山湾区华人资讯网看到的，谢谢

顶一顶，2022招聘

顶顶

2024持续招聘

2024持续招聘，支持OPT、CPT。